Refund & Dispute Management Onboarding

To prepare your reports, Checkmate requires access to your third-party ordering partner portals.

1
Log in to each delivery partner portal.
2
Set up a new user with the email:
‍
For Franchisors: hello+<BrandName><FranchisorName>@inrevsrv.com
Ex: Brand - Cheesy; Franchisor - Franchcorp: hello+cheesyfranchcorp@inrevsrv.com
‍
For Independent Restaurants:  hello+<BrandName>@inrevsrv.com
Ex: Brand - Cheesy: hello+cheesy@inrevsrv.com
3
Assign 'Store Manager' rights to this user for all locations.
4
If needed, use:

- First Name: CM

- Last Name: RD

User creation help links: DoorDash | Uber Eats | Grubhub

Have questions? Email us at refundmanagement@itsacheckmate.com