Walk into any major restaurant chain today and you'll likely spot an array of digital screens where cashiers once stood. Kiosks aren't just a pandemic-era trend – they're reshaping how customers interact with restaurants. With usage jumping 43% in just two years and installations projected to reach 700,000 by 2028, it's clear that consumers have embraced this technology. For many restaurant brands, existing kiosk solutions fall short of expectations, offering limited customization and control while constraining their ability to create truly branded experiences.
As labor costs continue to rise and customers demand faster, more convenient ordering options, restaurant executives face mounting pressure to implement effective self-service solutions. To truly capitalize on this opportunity, brands need a kiosk platform that goes beyond basic functionality to deliver a seamless, branded experience that drives real business results.
At Checkmate, we've developed a kiosk solution specifically for enterprise restaurants that provides complete control over every aspect of the experience. From fully customizable menus to AI-powered upsells, our platform gives your team the tools they need to boost order values while improving operational efficiency.
Let's explore the key capabilities of Checkmate's Kiosk solution and how these features directly impact your bottom line:
Checkmate's Kiosk Features
Complete menu customization
Allows you to tailor the entire ordering experience to match your brand standards.
Benefits:
- Full control over your menu so you can strategically showcase high-margin items, promote LTOs, and modify pricing
- Easily adjust item placement, modify combinations, and update promotions in real-time to maximize profitability
- Drive higher order values - brands consistently see 7-8% larger tickets compared to traditional ordering methods
AI-driven personalization
Delivers intelligent upsell recommendations and custom ordering experiences for each customer.
Benefits:
- Our sophisticated AI engine analyzes ordering patterns and customer preferences to suggest relevant add-ons and modifications, significantly boosting attachment rates
- Smart upselling increases average order values and improves customer satisfaction by making relevant suggestions based on actual ordering behavior
- Our kiosks continuously learn and optimize recommendations, ensuring your upsell strategy becomes more effective over time
Unified ordering platform
Seamlessly integrates kiosk, mobile, and web ordering with your existing loyalty program.
Benefits:
- Consistent ordering experience across all channels helps drive customer adoption while simplifying operations
- Customers can easily access their saved preferences and loyalty rewards regardless of how they choose to order
- Unified reporting gives you clear visibility into performance across all ordering channels.
Flexible hardware options
Choose the ideal kiosk configuration for each location.
Benefits:
- Whether you need wall-mounted, countertop, or free-standing units, our modular hardware approach ensures you get the perfect fit for your space
- All configurations support customer recognition, contactless payments, and receipt printing
- Mix and match components to optimize your solution and future-proof the technology
Enterprise-grade reliability
Offline functionality, seamless POS integrations, and 24/7 hands-on support.
Benefits:
- Built to handle the demands of high-volume restaurant operations
- Offline functionality ensures you never lose orders during internet disruptions
- Direct POS integrations eliminate double-entry and reduce errors
- Professional installation, ongoing technical support, and comprehensive warranties so you can focus on running your business instead of managing hardware
All these capabilities come standard with Checkmate's kiosk solution, allowing you to deploy quickly and start seeing results. Our platform gives your brand the tools needed to create compelling self-service experiences that drive sales while improving operational efficiency.
In an industry where every transaction counts, implementing the right kiosk solution can dramatically impact your bottom line. Brands that partner with Checkmate get cutting-edge technology backed by a team dedicated to their success.
Looking to learn more about how kiosks can transform your in-store operations?
We can set up a custom demo and show you how our solution integrates with existing systems to achieve your business goals.
